Maintenance & Support
Acubis can offer your operation a tailored support package, from full onsite support 24/7, to ad-hoc break fix agreements and in between. The scale and inclusions in the support package depend on your organisation’s needs and the required outcomes to your business operations. Critical communications systems are often monitored around the clock so that key personnel can be alerted if there is a failure or possible cause for system downtime.
- SAMS Asset management
- The Edge – Programmable Automation Controller (PAC)
- Contract management
- Remote monitoring and system provisioning
- Configuration management
- Incident management and service provider escalation